Project Description

Emotional/Physical Wellness & Spiritual Care

An infectious illness outbreak such as this one can be stressful to you, your loved ones, and your friends.

It is natural to feel overwhelmed, sad, anxious, and afraid, or to experience other symptoms of distress, such as trouble sleeping.

To reduce your stress and to manage the situation more resiliently, try to remain positive, remind yourself of your strengths, connect with friends and loved ones and use healthy coping skills.

The resources below offers a number of well-being and emotional support applications that can help you cope.

If your symptoms of stress become overwhelming, reach out for support and help.

Counseling Support for Loss of Loved One

  • Virtual Family Assistance Centers
    • Link families to crisis counselors who will provide emotional and spiritual support
    • Information and referrals to navigate the challenging process they might be facing as a result of their loved one’s death
    • Confidential
    • Fill out an intake form and a volunteer will contact you

General Resources For Domestic Violence Survivors During COVID-19

  • Recursos para los sobrevivientes de violencia domestica durante COVID-19
  • 家庭暴力幸存者在新冠病毒期间的资源


NYC Family Justice Center

  • Facilities are temporarily closed.
  • Services remain available by phone, such as immediate safety planning, shelter assistance, and other resources.
  • From Monday to Friday, 9 a.m. to 5 p.m., call your nearest FJC:
    • Bronx: 718-508-1220
    • Brooklyn: 718-250-5113
    • Manhattan: 212-602-2800
    • Queens: 718-575-4545
    • Staten Island: 718-697-4300
  • In the evenings and/or on weekends:
  • For help with stress and anxiety please call NYC Well (888-692-9355) or text “WELL” to 65173.
  • For emergencies, call 911.


  • New York State’s new domestic violence texting hotline
    • Text (800) 942-6906 or chat online at
    • Confidential and serviced by professional domestic violence/sexual abuse advocates
  • MetCouncil confidential domestic violence hotline: (212) 453-9618


Contact NYC Care for low-cost or free healthcare regardless of ability to pay or immigration status

  • Atencion medica de bajo costo o gratis a todos los neoyorquinos sin importar la capacidad de pagar o de su estado migratorio
  • 提供給紐約市民的低成本或免費醫療服務,無論有沒有支付能力或移民身份如何

The New York Peace Institute is offering free telephone-based mediation and conflict coaching services to those experiencing conflict in Manhattan and Brooklyn.

Mental Health Hotline:

Free emotional support, consultation, and referral to a provider

  • 844-863-9314


You can contact NYC Well, a confidential 24/7 helpline, staffed by trained counselors. They can provide brief counseling and referrals to care in over 200 languages.

  • Call 888-NYC-WELL (888-692-9355)
  • Text “WELL” to 65173
  • Chat at


ThriveNYC provides mental health support New Yorkers can access from home.

  • Includes information on how City agencies are modifying mental health services during the COVID-19 crisis
  • Identifies resources for all New Yorkers– seniors, veterans, students and young people, as well as those harmed by violence, crime or abuse.
  • All services are free to New Yorkers, regardless of insurance coverage or immigration status.

24/7 Emotional Support Hotline

  • Eligible health care workers can reach the service by texting NYFRONTLINE to 741-741
  • All New Yorkers can call (844) 863-9314 to reach the State’s emotional support hotline

NYC COVID Worker Care Network

Join or Receive Services from the NYC COVID Worker Care Network

  • Self-organizing network of volunteer mental health workers, spiritual care providers, circle-keepers, and community-builders
  • Supports frontline COVID workers during this evolving crisis
  • Facilitate individual support encounters, support groups, stress-reduction training, and grief rituals via Zoom or telephone encounters.
  • Any person on the frontline in New York is eligible for services
    • Sign up at the link above
    • Follow @NYCCOVIDCare on Facebook for updates
    • Send an email to with any questions

Physician Support Line

  • National, free and confidential support hotline staffed by psychiatrists providing peer support for physicians on the front line of the epidemic.
  • Hours are 8 am – 3 am
  • Call (888) 409-0141

St. Francis Xavier Church

St. Patrick’s Cathedral


NYC Dept. for the Aging


Visit Help Now NYC for information on how you can help those affected by emergencies.


  • University Without Walls
    • Hundreds of classes appealing to a wide range of interests, all available over the phone.
    • New programs are added weekly to accommodate increased numbers of seniors who cannot attend programs in their community.
    • To register, call (877) 819-9147 or email
  • Caring Calls Program
    • Matches seniors with volunteers for social connections by phone once or twice a week.
    • Interested older adults should call (212) 769-2850 or email


  • Senior meal program is being folded under the GetFoodNYC umbrella
  • Seniors in need of food assistance (who are not receiving deliveries from other food services) can register for GetFoodNYC via 311 or the online portal
  • If you are having difficulty accessing the GetFoodNYC program or received an unsatisfactory delivery, please contact the Manhattan Borough president at with “Senior NYCHA food” in the subject line.

Health Care Coverage

MetCouncil Community Services

  • Helpline for seniors needing free assistance with SNAP enrollment, emergency home repairs, or tax filings
  • Call (929) 292-9261

Pets + Elders Together

  • A program that pairs seniors with both pet companions and volunteer “Pet Pros” to assist in caring for the petss
  • Seeking new volunteers as well as referrals of NYC pet owners aged 60+ in need of support.
  • For more information, contact program coordinator Robin Strashun at


  • The City is investing $5 million to provide free tablets and internet service and training for 10,000 senior residents to help them remain connected with their loved ones.
  • The City will start rolling out this service soon for seniors in Brooklyn, the Bronx, Queens and Upper Manhattan.
  • Check back soon for more information!